Rental Terms
All vehicle rentals in Lowestoft are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines the specific terms, conditions, insurance coverage, fees, and your obligations related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Lowestoft requires:
- To rent a vehicle in Lowestoft, drivers must be at least 21 years old, though some vehicle types may have different age requirements, with extra fees applicable for those under 25. A valid full driving licence for the relevant vehicle category is required, held for the duration specified in the Rental Agreement. Renters must also present valid identification along with proof of their current address. Payment information and a security deposit are necessary, alongside any other conditions outlined in the Rental Agreement.
3. Reservations and Payment
- Reservations can be made via our website, over the phone, or at our Lowestoft office. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are usually payable upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- Upon collecting your vehicle in Lowestoft, please conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and must be signed by both parties. It is important to return the vehicle in the same condition as it was provided, accounting for normal wear and tear. Any new damage will be evaluated and charges applied as necessary. The vehicle should also be returned with the same fuel level; refueling charges will apply if it is returned with less fuel. Late returns may result in additional fees, so please notify us as soon as possible if a delay is anticipated. You will be held responsible for any parking fines, traffic violations, or charges incurred during the rental period, along with an administration fee.
Insurance and Liability Terms
- All car rentals in Lowestoft come with basic third-party insurance included. Detailed coverage information and excess amounts can be found in your Rental Agreement. Additional insurance options may be offered to lower your financial liability. It is advisable to review these options closely. You remain liable for any damage or loss up to the excess amount unless covered by additional insurance. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- The vehicle must not be used for any illegal activities. This includes racing, rallying, off-roading, or other potentially dangerous pursuits. It is prohibited to transport hazardous materials or to sub-let the vehicle to others. Authorized drivers only are permitted. Driving under the influence of alcohol or drugs is strictly forbidden. Ensure that the vehicle is used solely for its intended purposes and remains within passenger and weight limits. Any travel outside the designated geographical area requires prior authorization.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Lowestoft is not responsible for any indirect, incidental, special, or consequential damages, including lost profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Disputes will be handled exclusively by the courts in this jurisdiction.
10. Amendments to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revisions.
11. Contact Details
For inquiries regarding these Terms, please reach out to us:
Lowestoft Car Hire Services
Lowestoft, Suffolk NR32 1RB, United Kingdom
Contact Number::
443332100115