Lowestoft Car Hire Privacy Policy

Information We Gather

We gather and manage various types of personal information, including:

Using Your Information

Your personal information serves these key purposes:

• Service Provision in Lowestoft:
  • Managing your car rental bookings and agreements is a priority for us. We verify your identity to confirm that you meet our rental criteria. Our team ensures a smooth process for collecting and returning vehicles. We handle payments, including deposits and any additional charges, with care and precision.
• Communication with Customers (Legitimate Interest/Contractual Obligations):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer support. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Lowestoft:
  • We will send promotional offers, newsletters, and service updates if you have given consent or we have a legitimate reason. You can opt out anytime.
• Service Enhancement for Local Customers:
  • Evaluating website activity to refine user experience and functionality. Conducting studies to improve our vehicle selection and service offerings.
• Compliance with Local Regulations in Lowestoft:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms of service.

3. Sharing Your Information

Sharing Your Information

• Local Service Providers in Lowestoft: We collaborate with third-party companies to provide services like payment processing, IT support, and maintenance. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

4. Data Protection

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and routine security evaluations. However, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which data is retained may differ based on the specific type of information and the circumstances surrounding its processing.

Your Privacy Rights

Your rights under UK data protection law in Lowestoft

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out using the details below.

7. Cookies and Data Use

Our website employs cookies and related technologies to improve your browsing experience, analyze traffic patterns, and customize content for users in Lowestoft. You can adjust your cookie settings directly through your browser preferences to control how we collect and use this data.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our operational practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: